communication

communication

Communication Plan

a communication plan template

Header: author, date, status (e.g. draft)

Background: 
- the What (most important thing you want to communicate)
- the Why (why's it changing)

People:
- who knows
- who will directly impacted

Timeline
- what will be said in [IRL or channel] when

Talking points

example:

Feb 2 Draft by Lara: Pritika leaving

Background:
- Pritika has decided to take a new role at another company. Last day 2/16.
- Her direct reports will now be interim-managed by Emily, and we will hire a new manager for Pritika’s team ASAP.

People:
- Only HR and Emily know.
- Anyone who reports to Pritika will be directly impacted.

Timeline:
- Pritika will share this news (why, timing, direct report changes) privately in 1:1s tomorrow (Tuesday) with each of her direct reports.
- Tuesday at 3pm we will hold a team meeting for folks to ask more questions. Lara, Emily, and Pritika will all be there.

Talking points:
- Lara: thank Pritika in team meeting for creating and shaping this team.
- Emily: how often she will meet with each of Pritika’s direct reports.
- Emily and Pritika: will do manager handoffs with each person individually before her last day to make sure there’s continuity of career progression.”

Excerpt From: Lara Hogan. “Resilient Management.” Apple Books.

src: https://twitter.com/jewelia/status/1039542870091345920