Add RONA (#195)

department-of-veterans-affairs · Jan 23, 2025 · 369ed0e · 369ed0e
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commit 369ed0e
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diff --git a/acronyms.csv b/acronyms.csv
@@ -4478,6 +4478,7 @@ ROM,Rough Order of Magnitude,,
 ROM,Rough Order of Merit,,
 RON,Rest Over Night,,
 RONA,Release of Names and Addresses,,
+RONA,Redirect on No Answer,"Call center function that requeues a veteran call/chat if they don't get answered in a set time",
 ROP,Reordering Points,,
 ROQ,Reordering Quantities,,
 ROQ,Review of Quality,,