Determine what we're testing and how

[msbtterswrth]

Background

As an AEDP team member I want to know what we're testing within the Update prefilled information pattern #22 and how we're going to test it so I can create a research plan and prototypes.

ACs

• An outline of the problems exist for Update prefilled information along with how we might solve them
• We have determined as a team how to test our hypotheses
• Team has reviewed and agreed on hypotheses and tests

[msbtterswrth]

As part of #55 we created a discovery mural that includes our hypotheses and testing methodology: https://app.mural.co/t/departmentofveteransaffairs9999/m/departmentofveteransaffairs9999/1722538963593/ec6a1e4d13493cc9fbb07898a31120cec2bf69c0?sender=u11b5f7711188298523d03159.

[ChristineRoseSteiffer]

I have put together a document that summarizes what we are testing and how we got to that decision. It is in google for now, but will be updated to GitHub after review from the team.

[msbtterswrth]

This looks really great to me, though i think this doc should be for our first pattern. I do believe we also arrived at our testing plan for the next pattern as well, but i'm going to push this out to next sprint so we can document it.

[beckyphung]

@msbtterswrth or @ChristineRoseSteiffer A couple questions I have:

• I see the An outline of the problems exist along with how we might solve them AC is checked off. What are we considering as the 'outline'? Can someone add a link to this outline?
• How are we logistically going to ...determine as a team how to test our hypotheses? Ex: Are we going to decide after a certain meeting, after getting the whole team to review something, etc. How do we verify that the team is on board with what we're testing
• Should another ticket be created for Christine's doc? Since this ticket is for the Update prefilled information pattern, and Christine's doc is for Know how their information is prefilled

[msbtterswrth]

I'm considering our discovery mural the artifact for this task. In it we have outlined several main pain points, or problems with current implementations of this or related patterns:

• Users are unsure where their updates will save to, and don't trust that the VA will update them in the right place
• Users don't understand why they cannot edit some information
• Users don't have a consistent method for actually updating their prefilled information, as many forms implement this differently
• Users aren't able to review their information before they update it

We also have documented four main facets, or outcomes of this pattern and how we can test those hypotheses:

• users will know why they can't update some information
• users will know how to update their information
• users will know how to review their information as they're updating it
• users will know where their updated information is saved to

I think we can move christine's doc to our va.gov-team's repo but create a similar one for this pattern, which would be the deliverable for #58

[beckyphung]

Ok outline is clear now. I don't think we should mark off the 'team review' AC yet, since:

• We haven't met during our product sync for a review together yet. I have some questions.
• The team won't be able to review a final version until we meet.

I still have this question:

• How are we logistically going to ...determine as a team how to test our hypotheses? Ex: Are we going to decide after a certain meeting, after getting the whole team to review something, etc. How do we verify that the team is on board with what we're testing

I think we can move christine's doc to our va.gov-team's repo but create a similar one for this pattern, which would be the deliverable
for #58

Let's discuss this during our product sync too

[beckyphung]

During product sync, @msbtterswrth mentioned she would:

• Add an AC for team review and what that looks like.

I'm good with moving Christine's doc into our folder in the va.gov-team repo for the "Know when their information is prefilled" pattern.

@msbtterswrth and I are planning on meeting tomorrow, since we didn't get a chance to review the board in depth during product sync today.

[msbtterswrth]

We met today as a team and discussed our baseline understandings and how we plan to test them. We have agreed to test:

• telling users where this form will save to
  • via alert
  • some other help text or component
• telling users their update was successful
  • via alert at top of page
  • via success indication per field
• helping users to edit prefilled information
  • testing preference for autofilled fields during edit
  • showing the profile subheader during edit screen
  • using new 'review page' layout for prefilled information
• telling users why they can't update
  • via alert
  • some other help text or component
  • include a link to a page for more information