[CAIA a11y Research - PILOT]: Disability Benefits Experience Team 1 (DBEX 1), 526ez (Mobile) (Nov. 2024)

[sara-amanda]

Important

• TICKET STATUS: Scheduled (Waiting on invite from DBEX1 Team)
• PILOT DATE: 11/21/2024 from 9-11 a.m. EST
• DEVICE: Mobile
• TYPES OF ASSISTIVE TECH: screen readers, alternative navigation, and screen magnification - Specific Tech Info Needed
• ENVIRONMENT: Staging

CAIA A11y Support

This is a child ticket of the research ticket 96810 - created to track work, completed from this pilot session.

Tip

DEFINITION OF DONE: Refer to the task list in this ticket, for actionable items.

CAIA Assignee(s)

Toggle to view CAIA info

• @mutiaadhocteam (pilot)
• @sara-amanda (co-pilot)

Team Info

Toggle to view team info

• Team name: Disability Benefits Experience Team 1
• OCTO-DE product owner: Emily Theis
• Product manager: Jared Pace
• Researchers: Maya Carroll, Evelyn Hilbrich Davis, Lauren Dawson
• FE engineer: Christine Cereca, Tracy Tran
• Product/team Slack channel: benefits-disability

Description

Toggle to view the description

A CAIA a11y will participate as a user in a pilot of this research study.

• Researcher: The VFS team researcher will test their prototype and conversation guide by conducting the pilot session with a CAIA A11Y.
• User: The CAIA A11Y team member will act as a real user in the pilot session.
• Assistive Tech: The CAIA A11Y team member will follow the prompts given by the VFS Researcher, while using and demonstrating how the behavior of a screen reader would behave.

Pilot Session

• Date: 11/21/2024
• Prototype: Prototype link
• Location: Staging
• Research Convo Guide: Link Needed Available after 11/18/2024
• Research Plan: Link Needed Available after 11/18/2024

Assistive Tech Options

Tip

DEVICE SUPPORT DURING RESEARCH SESSIONS

• Available AT: Screen readers on a desktop device is currently the primary source of AT that CAIA A11ys are able to support, in addition to screen magnification for user research sessions.
• Additional Specifications: If there is a particular test user, browser or operating system you would like us to use, please let us know in advance via this ticket's comments, tagging the assignee - or reach out to @coforma-terry in the CAIA Slack Channel: #sitewide-content-accessibility-ia

Definition of Done

A11y Tasks

Beta Give feedback

1. Schedule CAIA a11y:
2. Share link to Assistive Tech Pilot Guide with team, if they haven't reviewed it yet
3. Determine date and time for pilot:
4. Update CAIA A11y Capacity Calendar: Add invite for pilot, when scheduled and dcvd
5. Add to research tracker
6. Review research [conversation guide](link needed) and provide feedback in comments.
7. Request AT device and tech to be used in sessions
8. Receive AT device and tech from Team in research ticket to be used in sessions to prep for pilot
9. Review prototype in Location - STATUS OF PROTOTYPE
10. Run pilot with VFS Researcher
11. Optional: Note Taking: If there is only one a11y, notes cannot be taken due to pilot participation. Folder for Team in GH Deliverables for CAIA A11Ys.

[sara-amanda]

Scheduling Pilot(s)

Evelyn Hilbrich Davis

Hello, I would like to schedule our 2 pilot sessions for mobile/desktop. We are planning the sessions for 90 minutes.
Friday 11/22, 11:30-3pm EST
Monday 11/25 1-3pm EST
Tuesday 11/26 1-3pm EST.
@sitewide-caia-accessibility :thank_you:
...
Ok, I can add to Thursday 11/21 if that helps. Lmk!
...
11/21: 9-11am; 3-5pm @Sara Smith
let me know if that helps!

cc: @coforma-jamie