This project is an AI-powered chatbot and ticket answering system designed for web hosting companies. The system integrates with WHMCS for automated support responses and runs efficiently on a single VM using Docker.
- AI Chatbot: Handles common web hosting queries using OpenRouter.ai LLM.
- Ticket Answering System: AI-assisted responses for WHMCS support tickets.
- Retrieval-Augmented Generation (RAG): Uses PostgreSQL & FAISS for knowledge retrieval.
- WHMCS Integration: Automates ticket management via WHMCS API.
- Admin Panel (Laravel): A Laravel-based web dashboard for managing the knowledge base and chatbot settings.
- Dockerized Deployment: Runs all services (FastAPI, PostgreSQL, FAISS, and Laravel) inside Docker.
- Backend: FastAPI (Python)
- Admin Panel: Laravel (PHP)
- AI Integration: OpenRouter.ai API
- Database: PostgreSQL (structured data) + FAISS (vector search for knowledge base)
- Deployment: Docker (Single VM)
- WHMCS API: Used for ticket fetching and updates
Please refer to the Folder Structure File.
For detailed installation steps, refer to the Installation Guide File.
- Chatbot Query:
POST /chat
Input:{ "message": "How do I renew my domain?" } - Ticket Answering (WHMCS Integration):
GET /tickets
Fetches open WHMCS tickets for AI suggestions. - Knowledge Base Management (API):
POST /add_document
Uploads new knowledge base entries for FAISS retrieval.
- Uses WHMCS API to fetch open tickets.
- AI auto-suggests responses for admin review.
- Approved responses update tickets via WHMCS API.
We welcome contributions! To get started:
- Fork the repository from GitHub.
- Create a new branch for your feature or bug fix.
- Make your changes and test thoroughly.
- Submit a pull request with a brief description of your changes.
Your contributions help improve the project for everyone. Thank you!
- Multi-Language Support for chatbot.
- Real-time WebSocket API for live AI assistance.
- AI-powered knowledge base auto-updates.
This project is licensed under the MIT License.