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53 changes: 40 additions & 13 deletions content/en/cloud/academy/using-the-academy/index.md
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Expand Up @@ -131,38 +131,65 @@ Completing content in the Academy earns you valuable credentials that you can sh

## Frequently Asked Questions

> Expand a section below to learn more.

<details>
<summary><strong>Learning Experience</strong></summary>

<details>
<summary>Is Layer5 Academy free to use?</summary>

Yes, all learning materials, including learning paths, challenges, and exams, are completely free. The only optional, paid item is the issuance of an official certificate after successfully passing a Certification.
</details>

<details>
<summary>Will my learning progress be saved if I leave and come back later?</summary>

Yes, as long as you are enrolled in a content, your progress is saved automatically. You can always return and continue from your last completed course.
</details>

<details>
<summary>Can I skip courses and jump directly to the exam?</summary>

You can navigate to any course at any time using the sidebar. However, for a Learning Path to be marked as complete, you typically need to pass all required quizzes and the final test in sequence.
</details>

<details>
<summary>If I fail an assessment, can I retake it?</summary>
Yes, you can retake assessments. We believe in learning from mistakes, so you will have opportunities to try again. The platform does not limit the number of retake attempts.
<summary>Can I download content materials for offline study?</summary>

Currently, all content is designed to be accessed online through the Academy platform. Offline or downloadable materials are not available at this time.
</details>

<details>
<summary>Is Layer5 Academy free to use?</summary>
Yes, all learning materials, including learning paths, challenges, and exams, are completely free. The only optional, paid item is the issuance of an official certificate after successfully passing a Certification.
<summary>Where can I ask questions or discuss the content material?</summary>

Learning is often better together. If you have questions about the content or want to discuss topics with other learners and instructors, we encourage you to join the [Layer5 Community](https://layer5.io/community/handbook).
</details>

</details>

---

<details>
<summary>Can I download content materials for offline study?</summary>
<summary><strong>Certification and Assessment</strong></summary>

Currently, all content is designed to be accessed online through the Academy platform. Offline or downloadable materials are not available at this time.

<details>
<summary>If I fail an assessment, can I retake it?</summary>

It depends on the certification. Some certifications allow multiple attempts, while others do not offer retries. Please refer to the specific certification’s guidelines to confirm whether retakes are permitted.
</details>

<details>
<summary>Where can I ask questions or discuss the content material?</summary>
<summary>Does my certificate expire?</summary>

Learning is often better together. If you have questions about the content or want to discuss topics with other learners and instructors, we encourage you to join the [Layer5 Community](https://layer5.io/community/handbook).
</details>
Yes. Meshery Academy certifications may have an expiration date. Please check the specific certification details for validity duration.
</details>

<details>
<summary>How can I showcase my credential?</summary>

Upon successful completion, you’ll receive a verifiable digital certificate. You can share your achievement by adding it to your professional profiles (for example, on LinkedIn) or including it on your resume. A shareable verification link is available within your certification dashboard, which you can use to confirm your credential publicly.
</details>

</details>