Welcome to the new Open Knowledge code

We launched a new website. This is a quick wiki article to explain how to give feedback. There are many kinds of feedback and we want to help you make the website useful. We think there are 4 types of requests you might have:

Content: Have a picture to recommend? See a typo? Want to edit some words/phrases/sentences? You can simply submit a ticket to request we make the change. If you are github savvy, submit a pull request.

Bugs: Software is buggy by nature. See a flaw, hit a snag? Let us know so that we can get it fixed.

Feature: The website is your story too. What types of features should we add to serve you more?

Development: Have technical suggestions?

Adding a Github Ticket:

1. All feedback/bugs will be collected on github. We will use this to followup and prioritize action.
2. Search for existing similar or duplicate tickets. https://github.com/okfn/foundation/issues?milestone=1&state=open
3. If there is a similar or duplicate ticket, add more collaborative notes.
4. If new, add a new issue.
5. Include a descriptive title that summarizes the topic.
6. If applicable, add steps to reproduce the issues. Or, add more details about the request.
7. If it is a technical issue, include things like the Expected result, Actual observed result and Details of your environment (.eg. Browser you were testing in, Operating system you were testing on)
8. Add any diagrams or Screen shots
9. Tell us what type of Github issue your request matches. We have a number of labels to help us plan: Bug, Feature, Development, Content

###Resources on how to file a github issue:

• https://github.com/foosel/OctoPrint/wiki/How-to-file-a-bug-report
• http://www.chiark.greenend.org.uk/~sgtatham/bugs.html
• Template modified from: https://wiki.ushahidi.com/display/WIKI/Report+a+bug

###New to Github: Github is a very easy interface to use. We want to be sure to collect your feedback for any website issues. how to set up an account: https://help.github.com/