Technical Support Engineer with experience in troubleshooting, software quality analysis, APIs, cloud platforms, and AI evaluation projects.
- Software Quality
- Test Validation
- Root Cause Analysis
- API Integrations
- Python
- JavaScript
- SQL
- AI Evaluation and LLM Assessment
Real-world troubleshooting scenarios involving APIs, authentication, timeouts, and integration failures.
Examples where automated tests pass but fail to validate the actual business requirements.
Database investigation exercises focused on identifying incorrect queries and data inconsistencies.
Practical examples of evaluating AI-generated outputs using structured quality criteria.
- Automated Testing
- Test Design
- Open Source Contribution Workflows
- AI Model Evaluation
- Former Civil and Contract Lawyer
- Technical Support Engineer
- AI Evaluation Contributor
- Customer-Facing Technology Professional