SAAS WhatsApp API webhook

webhook

对提供的webhook地址，进行WhatsApp业务相关的推送信息（目前webhook支持推送状态回复）

• URL：webhook_url
• Method：POST
• Content-Type：application/json

状态回复

对调用WhatsApp-API发送消息的场景，提供消息的回执情况

响应参数

body参数：

参数名	类型	说明
statuses	array[status JsonObject]	结果编码
business_phone	String	商户电话
messaging_product	String	消息类型，固定值”whatsapp“

• status object参数：

参数名	类型	说明
conversation	JsonObject	会话信息
errors	array[error JsonObject]	错误信息
recipient_id	String	收件人WhatsApp_id
timestamp	String	回调时间戳
status	String	消息的状态，sent（已发送），delivered（已送达)，read（已读），failed（发送失败），deleted（已删除）
id	String	消息ID

• conversation object参数：

参数名	类型	说明
id	String	会话ID
expiration_timestamp	String	会话过期时间戳
origin	JsonObject	会话类型信息

• origin object参数：

参数名	类型	说明
type	String	会话类型

• error object参数：

参数名	类型	说明
code	Integer	错误码
title	String	错误信息

响应示例

消息已发送

{
  "statuses": [
    {
      "id": "wamid.HBgNODYxNzYwNjA1MDgxORUCABEYEjI4RTcyNzFGRDVGQTQwQkQ1RAA=",
      "status": "sent",
      "timestamp": "1660019986",
      "recipient_id": "86176xxxx0819",
      "conversation": {
        "id": "72569257438b471cae074da84bed1b83",
        "expiration_timestamp": "1660106400",
        "origin": {
          "type": "business_initiated"
        }
      }
    }
  ]
}

消息已送达

{
  "statuses": [
    {
      "id": "wamid.HBgNODYxNzYwNjA1MDgxORUCABEYEjI4RTcyNzFGRDVGQTQwQkQ1RAA=",
      "status": "delivered",
      "timestamp": "1660019987",
      "recipient_id": "86176xxxx0819",
      "conversation": {
        "id": "72569257438b471cae074da84bed1b83",
        "origin": {
          "type": "business_initiated"
        }
      }
    }
  ]
}

消息已读

{
  "statuses": [
    {
      "id": "wamid.HBgNODYxNzYwNjA1MDgxORUCABEYEjI4RTcyNzFGRDVGQTQwQkQ1RAA=",
      "status": "read",
      "timestamp": "1660019990",
      "recipient_id": "86176xxxx0819"
    }
  ]
}

消息发送失败

{
  "statuses": [
    {
      "errors": [
        {
          "code": 470,
          "title": "Failed to send message because you are outside the support window for freeform messages to this user. Please use a valid HSM notification or reconsider."
        }
      ],
      "id": "ID",
      "recipient_id": "WHATSAPP_ID",
      "status": "failed",
      "timestamp": "TIMESTAMP"
    }
  ]
}

消息已删除

{
  "statuses": [
    {
      "id": "ID",
      "recipient_id": "WHATSAPP_ID",
      "status": "deleted",
      "timestamp": "TIMESTAMP",
      "type": "message",
      "message": {
        "recipient_id": "WHATSAPP_ID"
      }
    }
  ]
}